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What does Unfunded mean?

If you log into our taxpayer website to view the status of your Refund Transfer, and the Refund Status displayed is "Unfunded" this means that a Federal and/or state tax refund has not been received. We are waiting to receive and process your tax refund(s). 


If you have questions about information displayed on our website, select any tooltip for more information.


Refund Transfers are deposit products using Green Dot Bank, Member FDIC, that enable certain deductions from the account to be processed. Refund Transfers are not loans. Tax refund and e-filing are required in order to receive Refund Transfer. Fees apply. Terms and conditions are subject to change without notice. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost.

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