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Process for returned refunds

If your refund(s) cannot be delivered for any reason, a $30 Return Item Fee will be charged for the additional processing required and additional attempts to deliver the refund(s). A $30 Account Research and Processing Fee will also be charged for the additional handling if your funds have to e returned to the IRS or applicable state taxing authority due to (a) your bank not accepting the direct deposit of your refund or (b) your tax return being in dispute or is suspected of being fraudulent or suspicious.

 

The Return Item Fee and the Account Research and Processing Fee are deducted from the balance of the tax refund. Please refer to the Truth in Savings Disclosure section of the Agreement for more information on fees

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