The IRS website says my refund has been released by I don't see my refund
If you checked the status of your refund from the IRS Where's my Refund? page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released to TPG and other banks industry-wide.
In some situations the Bureau of Fiscal Services may be collecting prior year tax debt from the refund. Learn more here. If this is your situation, call (800) 304-3107 to see if all or some of your refund is being collected through the Treasury Offset Program.