How can we help you?

Walmart Direct2Cash claim code


How to pick up your money at Walmart if you selected Walmart Direct2Cash

Visit the Walmart MoneyCenter or Customer Service desk in any Walmart store during normal operating hours and provide the following items:


  • IF YOU FILED YOUR TAX RETURN JOINTLY, YOU MUST BOTH BE PRESENT AT THE STORE, and provide your SSN and ID to be able to pick up the money. The primary filer is the person who is listed on the tax return documents first and will have to enter their information into the system first to pick up the money.
  • YOUR CLAIM CODE DETAILS- your claim code is emailed to you, or you may download and print your Claim Code by logging onto our website. Your claim code email also includes the amount that will be issued to you
  • VALID PHOTO ID(s) - please provide the same photo ID(s) you presented to your tax preparer when you filed your tax return 


What if I don't have the Claim Code email?

If you deleted the Claim Code email or didn't receive it, logon to our website and scroll to the bottom of the page. Click the large "Print Claim Code" button to download the claim code.

If you requested a Federal and State Refund Transfer you will receive a unique claim code for each product.

Was this article helpful?
6 out of 32 found this helpful
Have more questions? Submit a request