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I can't find my account

If you have attempted to logon to our website, but your account is not found make sure to confirm a couple things.

  • Did you request a Refund Transfer from TPG? - Whether your tax return was prepared by a tax professional or you prepared the return yourself, confirm that you requested a Refund Transfer with Santa Barbara Tax Products Group
  • Have you given it enough time? - Your information is received after your return has been prepared, filed and accepted by the IRS. If your return was just filed, we may not have your information yet.

Refund Transfers are deposit products using Green Dot Bank, Member FDIC, that enable certain deductions from the account to be processed. Refund Transfers are not loans. Tax refund and e-filing are required in order to receive Refund Transfer. Fees apply. Terms and conditions are subject to change without notice. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost.

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