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Contact Information


If you can't find an answer in the Help Center and need to contact TPG Support, submit a request by clicking the button at the top of the page or contact by phone by contacting the appropriate support department below.


If you prepared your own return online call: 877-908-7228


If you used a tax professional call: 800-901-6663


Business Hours

All times are Pacific Standard Time. 


Early Tax Season: January 2 thru February 11

Mon-Fri: 7am - 4pm


Peak Tax Season: February 12 thru March 26

Mon-Fri: 6am - 6pm

Sat: 7am - 4pm

Sun: 8am - Noon


Off Peak Tax Season: March 27 thru April 17

Mon-Fri: 7am - 4pm

Sat: 7am - 11am


Off Season: Starting April 19

Mon-Fri: 7 am - 4 pm


Holiday Schedule

TPG is closed during the following holidays/holiday weekends. 

New Year's Day - Jan. 1

Memorial Day - May 28 & 31

Independence Day - observed Jul. 5

Labor Day - Sep. 3 & 6

Columbus Day - Oct. 11

Thanksgiving - Nov. 24 & 25

Christmas - observed Dec. 24

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