To login to the TPG website to view information about the status of your Refund Transfer visit Taxpayer.sbtpg.com.
You will be asked to provide 3 pieces of information to login to your account.
- The Primary taxpayer's Social Security Number (SSN)
- Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. If your expected refund amount is $4,507.00 enter 4507). Do not enter commas or decimal points. Enter the whole dollar amount only.
- The filing status - your filing status is printed on your tax return
If you have questions about a prior year refund contact us at TPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department.