Step 1 - Check with the IRS
Get the status of your Federal tax refund by visiting the IRS "Where's My Refund?" page.
Check the status of your refund
UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act and the IRS "Where's my Refund" will not be updated until a few days after February 15th. Get more info here.
Step 2 - Check with TPG
Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website.
Check the status of your Refund Transfer
Optional Step - Check with Treasury Offset Program
If you checked the status of your refund from the IRS Where's my Refund? page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released.
If this is your situation, call (800) 304-3107 to see if all or some of your refund is being collected through the Treasury Offset Program.
Have questions about a refund from a prior tax season?
If you have questions about a prior year refund contact us at TPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department.